24AW 콩제슬래드 SUI 프릴 체리 원피스 드레스
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Delivery will be made via ACI Express from France to Incheon Airport in South Korea. After customs clearance, it will be transferred to Korea Post and domestic delivery will begin. You can track the entire delivery process on ACI Express without changing the invoice number, and after it is transferred to Korea Post, you can also track the delivery on Korea Post.
All shipping costs are prepaid and added to the product payment. The prepaid shipping cost is 7 EUR by default and may be added depending on the weight or reduced depending on the order amount. You can check the shipping cost on the final payment page.
We strive to ship all orders as quickly as possible. For items in stock, shipments can be made within 1-3 business days, and for items sourced locally, shipments can be made up to 5-7 business days after the order date.
Due to the nature of overseas shipping, delivery may take approximately 1-2 weeks. Depending on the inventory status of each brand and the circumstances of the delivery company, it may take more than 2 weeks.
FAQ
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All prices of products sold by Maronglasse include customs duties. You can conveniently receive products without having to pay additional taxes.
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When purchasing goods for personal use overseas and clearing them through personal customs, you must report to the Korea Customs Service to verify the real name of the importer (recipient). You can obtain a personal customs code through a simple process on the Korea Customs Service website.
When ordering, you must use the recipient's real name in the recipient information to enable customs clearance. If you enter a personal customs clearance code issued under a different name than the recipient, customs clearance may be delayed and additional fees (at the customer's expense) may be incurred.
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If you need to change the delivery address, please contact customer service as soon as possible. It may be difficult to change the delivery address after the product has been shipped.
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If you exchange or return a product due to a simple change of mind, size, color, or other option selection error, the customer is responsible for the exchange or return costs. The exchange or return costs include the return customs clearance cost (10% of the product price) and the return freight cost (KRW 35,000). You must contact us within 48 hours of the courier arrival date to exchange or return. In case of a defective product, please contact Marron Glace within 48 hours of receiving the product.
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If any delivery-related issues, such as misdelivery or loss, occur, please contact customer service as soon as possible.